Can we get any confirmation that they are working on the current EU issue?

The game is unplayable with insanely long loading times for some characters, matchmaking is not responding at all.
A lot of us has been forced to try and do the instanced content at this hour (2 AM) because the matchmaking has not been working all day.

Can we get any information that this is being resolved right now?

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Search is a thing.

Yeah, and neither of those things were related because it was a more isolated instance.

It seems to have been fixed now, but thanks for whatever you tried to do.