Cannot complete "Well Ghost Story", missing 3/3 letter

Hello! This problem is happening in South America Vern server, i was trying to finish a Hidden story and this happened: I followed the pages but when i reached the 3º it keept saying it was the 2º, also, images bellow, when i interact with second letter, theres a error report at the bottom of the screen pop up.

2/2

3/3
image

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