Cannot Connect February 3rd

playing on Medeia adventure island as it was the card pack island today…
losing horribly because our server has a hate hate relationship with pvp
one team was at 95%, and i get the Cannot Connect to Server pop up
i attempt to screenshot, but i am not connected to anything obviously.
i click the button click server, click character and get back into the game as everyone is leaving
i have NO loot from the island and my adventure island has been CLAIMED for the day.

so glad i play this game

Heya @Sorelor I’m sorry you’re having some connection issues.

I have moved your post over to our Game Support section for further assistance.

Hi @Sorelor

Hope you are doing well!

I’m sorry for the disconnection problem when you was doing Medeia Adventure Island.

I would like to share some troubleshooting steps you can try for this issue.

Here is the link:

Steam Verify integrity of the games files

Troubleshooting Lag and Connectivity Issues

Troubleshooting EAC Issues

If the problem persist once you have tried all the steps, I recommend you to contact our support team by creating a web ticket to help you further with this problem.

Contact us

Also please make sure to shared the DxDiag once you have reached support, you can pull it following this steps:

DxDiag report:

Go to Windows Start search bar and type dxdiag.

Click on dxdiag.exe.

When green progress bar goes away, select Save All Information and save the file to their desktop.

Hope this information help :wolf: