Hey there i thought this is to prevent new steam accounts aka bots only from trading? I have my steam account since 2012 so it’s definetely not new also did alot of purchases on it yet i am still not able to trade. I do have VAC bans on my steam account from a couple of years ago when i was still into cheating s**t (bad times) does this affect the security measures in any way?
Greetings @Akentrus
Thank you very much for bringing your current issue to our attention and I do apologize about the unexpected experience you had within your play-through.
Our devs are currently working for a solution for this issue, as soon as we have an in concrete fix will be shared here:
Official News
All news related to servers, testing, and Lost Ark in general
Official News Offizielle Neuigkeiten Annonces officielles et événements Noticias y anuncios
I hope this information granted you gives a great and helpful insight.
JWarlock 
Hey @JWarlock thanks for the answer i’ve seen it but forgot to respond now it has been 10 days and i am still not able to trade. Are there any updates on this? I haven’t seen any post yet.
Another week has passed another update but yet i still cannot trade. This is kind of annoying tho.^^ I cannot even send emails to pay for smth.
Hi, is there any update on this? …
I’m a really patient guy usually but i haven’t gotten any help yet nor am i able to trade yet.
I guess this won’t be fixxed any time soon right???
Hi, i’m still here and not able to trade mobile auth does not work either since i have it on for years.
Hihi whats up? How’s everyone doing. Just letting you know that i’m still not able to trade 
Setup the steam authenticator last night and still cannot trade at all with people on my freinds list, been about 12 hours now. What else do i need to do, i do not have a working phone number but i do have the steam authenticator app and signed in and out of it today as well.
Hello @Akentrus, welcome to the forums @Theunholyrevenious1, and thank you for your great input @Freero,
I am sorry to hear you seem to be having issues with getting your trusted status from Steam to reflect in Lost Ark. Please note that accounts that have not met certain requirements with Steam will have lower purchase limits and will not be able perform certain in-game actions as listed here:
- Initiating player-to-player trades (requests can still be received)
- Sending in-game gifts
- Exchanging Royal Crystals for Gold
- Sending in-game mail with attachments
Some additional restrictions were added with the Patch update on July 20th:
Added new preventions to deter gold sellers. Paid gold (purchased from the currency exchange) will have a 3-day withholding period. Gold that is under a withholding period will be called ‘withheld funds’. Gold without a withholding period will be called ‘available funds’. Withheld funds will be restricted in the following ways:
- Cannot send withheld funds through mail
- Cannot deduct from withheld funds when accepting billing mail
- Cannot use on 1:1 trades
- Cannot use in Auction House
- Cannot use in Marketplace
- Cannot use in Loot Auctions
This is part of a security measure that is in place to combat bots and of which you can further read about here:
In order to make your account trusted you will need to have performed a purchase(s) for at least $5, where sometimes Steam will require a period of 30 days to have passed from the date of the purchase. You will also need to set up the Steam Guard Mobile Authenticator specifically for this status update to take place.
How to set up Steam Guard Mobile Authenticator
Please note it may still take several hours for your account to become ‘Trusted’ after activating two-factor mobile authentication for the first time and up 30 days depending on Steam’s clear time.
I hope this helps and see you in Arkesia! 
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