So it started from yesterday morning for me . i geuss the previous night there was a maintenance .
yesterday i couldnt connect to NAE NAW and EUC and now EUW too :)) i can only access SA now . i have 6 chars in EUC main 1450 and 5 alts around 1350 to 1390 . can i pls access to my account ??? what is happening ???
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Hello @refah50
I am sorry to hear you’re having issues connecting to the servers, right now I’m not sure of what you’re seeing, is it giving you an error message or is it not showing up at all any of the other regions?, also you mentioned that yesterday you couldn’t connect to those servers was this happening before or it just started yesterday?
In the meantime here are some steps you can attempt to fix this issue:
If you’re still having issues after following those steps I could also recommend to contact us directly so we can assist you further and esclate the issue if necessary, here is the contact information:
Hope this helps!
yesterday i had access to EUW and SA . but i play on EUC , today i have access only to SA . and yea this problem started yesterday morning . i was fine before ,
i have been talking to live chat and im waiting for an answer …
Is there any solution? I have the same problem. Do i need to reinstal the game?
Hello @Cedr1c !
Welcome back to the forums! Long time no see!
Do you still have this issue? I’d recommend that you go ahead and Try the possible solutions offered by @Fostus earlier in the thread, as they can help diagnose some root causes of these issues!
Either way, reinstalling the game is also a possible solution that could solve a number of game issues. You’re welcome to try it as well!
If they fail to resolve the issue, and you’re unable to access some regions either way, I’d recommend that you go ahead and check this resource:
You can always also Contact Us so that our team can help you raise a web ticket to try and solve this issue. I appreciate your patience!
Farewell!