Can't buy Crystal in Shop

i can’t buy any Crystal in the Cash Shop. I tried to run as Admin and not as Admin the Steam Overlay, i closed Discord and Geforce Expirences. I literally try every thing i found in Forums, but nothing works. Any suggestion? I need to buy the Aura.


Error message?
Does your account have trusted status?

Hey @misonrotto

Welcome to the forums I hope you are doing great.!
I apologize about this inconvenience where you are not able to purchase your crystals. And thank you @steelraven for helping here.

Please let me know if you can share more information about the error you are facing. By now you can check this information if you have not done it yet: Troubleshooting Purchase Failed Error Messages - Support | Amazon Games.

Best wishes hero.!