Cant buy crystals help

Cant buy anything too. It opens the steam overlay and I just get a blank page

Which region are you?

EUC - Ezrebet

Thank you!

At this time the team is still working on this issue.

same here

EUC - Mokoko

also having this issue on NAE - Ladon

have the same in EUC - Thirain

For me its working fine now.

for me not =(

I restarted my whole pc / steam / lost ark

i do this all time , again and again … and nothing =((

only restart or more ?

Same but NAE REG - did you get on today right at 11am?

try this take the url that opens in the pop window and put that internet into the browser, finish the purchase that way. Once thats done cancel the transaction in game, then re do it. The funds should be there and it should go right through. I have to do this because I use paypal and it bugs out from time to time

the first time i logged in today was around 3pm

NA West Akkan havent been able too all day

Same goes for EUC - Armen (It keeps loading and won’t take to payment confirmation.)


any updates @ShieldMaiden id really like to buy my character slot now. NAW Akkan

The shop still doesn’t work =((

It really is random.

EUC - Kadan here. Bought Crystals 4 hours after the update and it worked perfectly fine.
I used PayPal and had no issue.