Need help with “trusted status”
I’ve spend more than $5 a month ago and still no trusted status,
Is there any bug regarding trusted issue right now or…?
Hey there @alinurhadi755, Welcome to the Lost Ark forums!
Sorry to know you’re having issues with getting the trusted status.
In order for you to be able to get the trusted status, and in addition to the $5 purchase, you need to enable the Two-Factor authentication. Instructions can be found here: Steam Support :: Steam Guard: How to set up a Steam Guard Mobile Authenticator
Keep in mind it may still take several hours for your account to become ‘Trusted’ after activating two-factor authentication for the first time and up 30 days depending on Steam’s clear time.
Keep me posted on this one, and let me know if I can help with anything else. Stay safe!
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Hey there sir/mam
I belive i did enable the Two-Factor authentication long before i even use the $5 purchase…
Character name : Sakit
Server : Shandi
If you’re still having issues, even if you meet both requirements to get the trusted status, please refer to this thread: Trust Status troubles, and contact us via support ticket here: Contact Us | Amazon Games, so your case can be further investigated.
I hope this helps.