Can't load in my main

Hey!

I can’t load in my main character. When I click launch in the character selection screen nothing happens, and when I log into another one of my characters wich I can do without any issues and try to switch characters from there I just get stuck at a black screen and with white noise in the background. I have tried verifying the files and that didn’t help. I have seen other threads where it seems like the character needs to be moved. I just quit the game yesterday with the character in breezome brae so I wasn’t in any scenario or anything like that.

My character name is: Maacster.
Server: Antares

Hope I can get some help with this.

1 Like

Hello @Maacster,

Welcome to the Lost Ark Forum! :mage:

Thank you for taking the time to reach out to us, I’m so sorry to hear that your character is stuck on a loading screen.

I moved your character to Prideholme, please verify the game files one more time before launching just to make sure there are no corrupted files causing this, and then try to use your main character. Let me know if you need further assistance.

See you in Arkesia! :sunflower:

It worked now, thank you very much for the help!

1 Like

hey, i am also having this exact same issue :frowning: could you help me aswell?
character: zoulblazer
central EU
server: sirius

Hey @zoulblazer,

Welcome to the Lost Ark Forum! :sparkler:

I moved your character to Prideholme, please verify the game files before launching just to make sure there are no corrupted files causing this, and then try to use your main character. Let me know if you need further assistance.

Have a wonderful day! :mage:

1 Like

thank you very much for the super fast help. i have verified the files and can now play again :slight_smile:

2 Likes

Hey hoping I can tack on to this so as to not clutter the forum with extra posts.

Got DC’d during Oreha Preveza and can’t load back into my Sorc, experiencing the same black screen as the OP

NA East Danube
Char name Blachan

Thank you!

~1 minute into Argos about 15 minutes ago and Argos, myself and the rest of the raid group gets frozen in place. We were still able to chat for about 15 seconds about the lag/server crashing before it popped up saying Server Terminated. Now I’m experiencing the exact same situations as those above me with my character stuck in Argos.

NA East Regulas
Character name: Jvckal

Thanks!

Hello @Pulga @Jackalfilms1,

Welcome to the Lost Ark Forum!

I moved your characters to a safe zone, please verify the game files before launching just to make sure there are no corrupted files causing this, and then try to use your character. Let me know if you need further assistance.

Have a great day! :sparkler:

Thanks for the quick help! Everything seems to be working fine!

Working for me as well, thanks a lot!