Whenever I try to login on my Charater Japocc (Asta - EU), I get stuck in an infinite loading screen. My main (Japoc, Asta - EU) works just fine. Any help would be appreciated.
Hello @till.streit!
I’m sorry to hear about your problem with your character.
To be able to unstuck your character i will need you to log out of the game so i can send your character to a safe location. Let me know when you’ve done it so i can proceed.
Waiting for your response. 
Im logged out, feel free to move the character, Thanks!
Hey @till.streit!
I moved your character to a safe location.
Feel free to log back again.
Have a nice day! 
Worked flawless, Thanks!