Tried to come back to the game after 8 months of hiatus and then realized I cant even connect to USW servers (or any other besides SA). Went through all the procedures written on Region Unavailable - Region is closed - #28 by Ferranicu
But still can’t connect to the server.
Hi @Whyiset welcome to the forums,
I am sorry to read you are not able to access NA West account, thank you for the information provided, some player had reported that reinstalling the game fixed this issue, can you do that and confirm if that helped?
Otherwise, this needs to be escalated with our Customer Service team (Contact Us | Amazon Games) for further assistance and please have this information ready:
- ISP:
- Region:
- Server:
- Character Name:
- IP Address:
- If you do not know how to find your public IP, click this link and include the result in your ticket.
I hope this information helps!!