Can't play PvP, Game disconnects

When I’m doing anything else the game is fine, no connection issues.
However the moment I decide to go in a PvP match, about 30~40 seconds into the match the game disconnects and kicks me out. (It always happens, I’m banned at the moment).
This happens specifically during pvp, never in other instances.
My internet is completely fine, so is my router, and so are my game files, checked every one of those things to make sure they were not the problem.

Hello @Kapetiz ,

Welcome to the Lost Ark forums!

I’m sorry you’re having issues with the PvP, in this case I can recommend you to reach us via chat using the following link: Contact Us | Amazon Games to create a support ticket and review your case deeply.

Please make sure to have the DxDiag ready once you reach support, you can pull it following this steps:

DxDiag report:

  • Go to Windows Start search bar and type dxdiag.
  • Click on dxdiag.exe.
  • When green progress bar goes away, select Save All Information and save the file to their desktop.

If you need further assistance in any other issue please don’t hesitate in reaching us again!