Cant queue dungeons bug

Cant queue guardian raid, chaos dungeon etc,

When I queue e.g guardian raid and click yes, my vote wont get recognized and the timer expires so the queue gets cancelled.

4 Likes

same

We’re having this issue with my party, and only when we’re in a party. It keeps telling us ‘can’t find location info’, when we’re standing next to each other on the same channel. Sometimes it pops the queue, but even when we all click ‘enter’ immediately, it fails to throw us into the dungeon.

This happens EXCLUSIVELY when we party up and queue for ANY dungeon. Chaos dungeons and normal story dungeons get the same treatment. We don’t want to run these dungeons alone or matchmade, we want to play in a GROUP, which is why we’re in a party.

We play on an EU server, and this issue gets worse and worse as the day goes on - in the morning we can usually get in fine, but towards the evening it takes us 30 solid minutes of trying to enter to finally run the dungeon.

“Just run the dungeon alone” or “Just go in with matchmaking” are not solutions, we need this fixed ASAP. I play this game to play with friends, and if I can’t play it with friends, I’m not going to play it at all.

@Roxx I haven’t seen any dev input on huge issues like this, can we get any info on if it’s the server congestion causing this, and when it’s going to be fixed?

3 Likes

Same here, its impossible to run dungeons in the evening. Localization failed every damn time. We have to do everything alone. We have this problem since yesterday, before that we had no problems with any dungeon.
Matchmaking wont work really either, still cant get into any dungeon/raid consistently. Have to try x times until it works.

Dear Amazon.
We cannot play endgame content in party.
Only solo runs working 1-2 minutes after you clicked enter.
As more and more of your customers arrive to lv50 will face that we are unable to play endgame content.
Matchmaking is terrible.
This “experience” is bad, so bad.
Somehow i can feel that you failing to find out the right capacities with your servers, even after you get the presales data.
It was crowded before f2p even started, now its just unplayable.
Fix something please, kick someone please, push your vendors, hire new ppl, do waht you need to do finally.
Thanks in advance.

2 Likes

yea 3 days straight now goes away for a bit then bam another hr not being able to anything, with no word for amazon or smilegate.

We can’t play a MMO with our premade group because we are unable to queue for dungeon, raid, …
What the fuck ?! What’s the point ? At this rate, just do a solo game…

1 Like

Cannot do dungeons here either, it wasn’t an issue before, even on Neria that had 25k+ queues, we moved to a server that didn’t have queues and now cannot join dungeons together as a team.

30 minutes trying to queue and always fail to someone. Even in party it showed “not possible to find location” for some of them.

I have the same!

Same matchmaking is broken :frowning:

dungeon matchmaking doesn’t work

@Roxx already wrote they are working on it:

Any dungeons, even if you are in a group of 2 and trying to enter it together, it won’t work. You have to try 10 times before it pop and then you click “Accept” when it finally come up but the server doesn’t register your anwser… And just say “you can’t do that now” and you never get in.

So it’s not possible to continue my main story with my partner at all. I can’t progress.

By the way, I’m on Trixion

same problem
are they going to fix this?

same here…
plz help !

This has to do with the ongoing stability issues surrounding the EU Central servers, but the team is working to both stabilize that as well as find a fix for this problem

I don’t care if you already knew it, it can’t be that I’ve been carrying this error for so long. If this were happening to an American streamer it would be fixed within hours. We also want our tickets from the abyssals. We are going to lose a week because of YOUR FAULT!!!

1 Like

GIVE ME MY TOKEN BACK !

So are we locked out from the dungeon now or are we gonna get a token so we can enter this week? cus i just had the same issue qued up finally started to load and got DC with token used and can’t enter.