Hello, im having troubles with trades even though my steam account already has the 2fa.
Hello @hiago_scs
Hope you are having a great week so far and apologize about this unexpected situation where you can not trade or send emails in LA.
This must be related with your steam’s account status.
In order to have these features available you need to have your steam account in good stading with the “Trusted Status” achieved. Once this is ready you will be able to use the features mentioned.
Let me know if this helps
Keep gaming hero!
how to let my steam account in good stading,I had bound mobile phone number and email，it’s dosent work.
You need to spend a minimum of 5 buks on steam
but my friend just bind mobile number，and he can trade
I also bought a lot of games, but in RMB
Hello heroes!
Hope you are having a great time!
I would like to share with you some usefull information related to this topic since it can be confusing.
First of all this system was added on March 24 as a new fraud and bot prevention system: March 24 Weekly Update - News | Lost Ark - Free to Play MMO Action RPG
And this is the official information from the forums: An Update to Fraud Prevention in Lost Ark
In order to make your account trusted you will need to have performed a purchase(s) for at least $5, where sometimes Steam will require a period of 30 days to have passed from the date of the purchase. You will also need to set up the Steam Guard Mobile Authenticator.
Note that it may take several hours for your account to become ‘Trusted’ after activating two-factor authentication for the first time and up 30 days depending on Steam’s clear time.
I found this article really important: *Updated* Information for Limited Accounts :: Help and Tips
Hope this information can help to solve your issue.
Keep gaming heroes!
Do I have to top up in US dollars?
Hey @596700901
Besides the information from Steam: Steam Support :: Limited User Accounts it should be the equivalent to $5.
If there is more doubts about this topic I suggest to contact steam directly since they manage more information related to your personal account. Steam Support.
Cheers Hero!
Keep gaming!
I’ve already spent over $10 on the game，It’s been half a day, still can’t trade
Hello, i’ve contact the steam support and they said that my account is already trusted, and them they told me to contact you guys to understand why i can’t do trades and other stuffs in the game.
Hello heroes!
I apologize about this unexpected situation related to the trusted status on steam and the availability to perform trades in the game.
@596700901 I understand with the information shared that they can take up to 30 days to update the status on your account.
@hiago_scs If this is happening to you my best advice is to contact the live support channels in order to create a ticket for your case in specific.
Best wishes heroes!
Keep gaming,
It’s too long. Can’t you help me deal with it as soon as possible.This has a great impact on my game experience.
Hey @596700901
I would love to help in this situation. Unfortunately this is Steam’s related feature.
Here is the Steam Support link in case you need to contact them for more information
Keep gaming hero!