Hoping to get some help on this. Was trying to open some engravings for my new alt from a previous event’s chest. I haven’t even done the new hyper express event yet, this box came from an event earlier in the year.
Hope you are doing great and apologize about this unexpected situation!
If this this chest is from a different event and you can not use it I would suggest to crecte a web ticket in order to investigate the issue better!