Cash shop issue - Network Is unstable. Please try again

F4 Shop gives me

“Network Is unstable. Please try again.”

Don’t know how to resolve the issue.

1 Like

Welcome to the forum community and sorry you’re having this issue.

I’ve moved this to the support section, if you’re still having this issue they can help you out!

Still have the problem on my main computer.
In a second one, the error did not happen.

Hi @lord.anchovas

Thank you for reporting this on our Forums.

Hope you are having an excellent day as well.

I apologize for the error you are having while trying to use the Shop on the other computer as you said.

Please try this steps and let me know if the error persist :star:

I’ll be waiting to continue to assist you in case you need it

Have a nice day ahead.
:snowflake:

(◕‿◕)

I am also getting this issue, but it’s also preventing me from buying blue crystals with gold.
I have tried the steps in that link provided by @Eulah

1 Like

Hello @Donedad

Thank you for taking the time to reach out to us after also trying those steps.

Please kindly reach out to our customer service live chat, so we can further help you with this issue.

Thank you very much for the patience.
Have a great week.
(∩◕‿◕)⊃━☆゚.*

Sorry for the late response.

But I reinstaled windows and the problem was resolved, none of the steps worked.

Thanks

1 Like

Hi @lord.anchovas

Thank you for the response and the explanation on what steps you did to solve this, we appreciate your contribution for our Community and wish you a happy week !!

Take care!

I am getting this issue now after today’s update.
Cant upload royal crystals

I recently built my PC (2weeks old) has fresh install of Windows 11.
Cash shop was fine before today update.

Putting down what worked for me was to reset/reboot my modem. Sounds crazy, but maybe it had something to do with my IP address? and resetting the modem got me a new IP? I tried a bunch of stuff before this including: verifying the install files, repair EAC, completely uninstalling then reinstalling, made sure lost ark was set to allow thru the firewall, none of those worked.