Cat pet & Twitch rewards after EUC transfer?

As the title suggests, I transferred from EUC to EUW, I got a new crystaline aura bundle etc but I’ve lost all of my twitch rewards and the cat pet I got at the start of the game when I started on EUC…

Is there no way to retrieve these or get them on my account? Can I not raise a case with the devs to support this request?


Hello @Ryzahh!

Unfortunately the Twitch rewards and pet are server bound, meaning that once claimed, they cannot be transferred.

I deeply apologize for the inconvenience, but if you want to deliver your feedback to the developer team, please follow this link: Submit Feedback - Support | Amazon Games

Thank you for your time!

That’s a big shame, I’ll miss my cat! thanks for your swift response.