Challenge abysal dungeon lockout


Today I was running the challenge abyssal dungeons with a party, did the first one perfectly, but when entering the Hildebrandt Palace, one of us (I asume me) was stuck at the loading screen until the timer ran out and all the party was returned to the city.

After that we remade the party but when we tried to enter it said that I had alrady done the dungeon and cannot enter anymore, this was an issue only for me, the other 3 people could get into the dungeon without problems.

Is there any posibility of restoring my entrance to that dungeon to get the weekly rewards?

Nevermind, that happened a few hours ago and I did not write until now hopeing to get an automatic restoration, it seems that as I was writting this post I got the restoration. Thank you for the good work you do with the game.

Hello @SwungPrune96 ,

Greetings to you! :handshake:

I am glad that you have received the lost entry count of the dungeon.

We do have an automated system that takes care of these issues, You can read more about the same here.

If there is anything else, feel free to reach out to us again.

Take care! :magic_wand: