Chaos Dungeons not properly reset - Information needed

Hello

We’re investigating an issue where Chaos Dungeons haven’t been properly reset for some characters after today’s maintenance. In order to investigate further we’ll need some additional information to pinpoint the issue.

If any of your characters is affected could you please reply to this thread with the following information?

  • Character name
  • Character server
  • Region
  • Last time you completed a chaos dungeon with this character
  • Item level
  • Is this character your main character or an alt?

Thanks!

17 Likes

Cxtec
regulus
Na East
before maintence
1482.5
main

my entire roster rest bonus got eatting up when i switched to other charcter in my roster also

Name: Elixrr
Server: Elzowin
Region: NA East
chaos dungeons were completed yesterday
ilvl 1507
this is my main character
Note: that my alt characters also had this issue when i logged into them but the alt characters i never logged into show the aura of resonance the issue seems to be when logging into a character

Revolving + all characters on Roster
Azena
NA East
Before Maintenance + the day before depending on character
1495 and below
Both main and alts

Fuyurei
Regulus
NA East
Yesterday
1482.5
Main character

Bearbuff
Mari
NA West
approx 7pm pst on 9/27
1475
Main

Grizzlyfist
Mari
NA West
Approx 8pm PST 9/27
1382
Alt

Other characters of mine ahve been affected so I have not gone on to other alts beond these 2 and 2 others

Character name: Maxbot
Character server: Rohendel
Region: NA West
Last time you completed a chaos dungeon with this character: Never
Item level: 1302
Is this character your main character or an alt? Alt

Note: I should have 100/100 Rest bonus.

Illumix
Regulus
NA-East
Before Maintenance
1490
Main

Raifuripa
Regulus
NA-East
Before Maintenance
1460
Alt

Enperai
Regulus
NA-East
Before Maintenance
1416.6
Alt

currently afraid to login to any of my other alts.

zzsilentsniperz
Azena
NA East
Before Reset
1460
Main.

YoungClout
Azena
NA East
Before Reset
1370
Alt.

Sundubyul
Danube
NAE
Before reset
1495
Main, and full roster affected

Seems like my entire roster has this problem not only my main…

Name: Zenek (Main)
Region: NA-EAST
Server: Danube
Chaos dungeons completed yesterday
gilvl: 1515

Also logging into my alts same thing is happening. The aura of resonance gets depleted without doing any chaos dungeons. Thanks.

Character name : Axelfreed
Character server : Enviska
Region : NA West
Last time you completed a chaos dungeon with this character : Yesterday (before reset)
Item level : 1502.5
Main/Alt : Main character

Character name : Gawaiinn
Character server : Enviska
Region : NA West
Last time you completed a chaos dungeon with this character : Yesterday (before reset)
Item level : 1447.50
Main/Alt : Alt character

Character name : Emiyallshiroull
Character server : Enviska
Region : NA West
Last time you completed a chaos dungeon with this character : Yesterday (before reset)
Item level : 1445
Main/Alt : Alt character

Character name : Freedyana
Character server : Enviska
Region : NA West
Last time you completed a chaos dungeon with this character : Yesterday (before reset)
Item level : 1442.50
Main/Alt : Alt character

Character name : Äxelo
Character server : Enviska
Region : NA West
Last time you completed a chaos dungeon with this character : Yesterday (before reset)
Item level : 1435
Main/Alt : Alt character

Basically all character within my roster.
Thank you for you help.

  • Character name - onerev
  • Character server - azena
  • Region - NA East
  • Last time you completed a chaos dungeon with this character - 9/27 in the morning
  • Item level - 1514
  • Is this character your main character or an alt? Main

before swapping to my alt i would have 100 aura but as soon as i swap to an alt it would be reduce to 80 aura. Happens to all my alt.

Ilovebunbohue 1492.5 main
Avesta - NA East

Lywellyn
Galatur
NA East
before maintenance
1370 (raised to 1415, after the bug was notced)
Main

Deltheen
Galatur
NA East
before maintenance
1370
Alt

Name : Glard
Server: Aldebaran
Region: NA East
chaos dungeon last before maintenance
Item Level 1477.50
Main Character

currently afraid to login to any of my other alts, rest bonus gone too, can you check it thanks
image

Brattypingu
Rohendel
NA West
Before maintenance
1490
Main

Trickypingu
Rohendel
NA West
Before maintenance
1487.50
Alt

Candypingu
Rohendel
NA West
Before maintenance
1370 (around 1345.86 before maintenance)
Alt

Name: Skadië, Sërath, Zoëstra, Archë
Server: Azena
Region: NA - East
Completion: Sep 27th 6am - 2pm PST
ILvl: 1417, 1304, 1370, 1372
Main + Alts (Every character in roster was affected)

  • Baelthuzad
  • Rohendel
  • NA West
  • About 24hrs ago
  • 1487.50
  • Main

Note: All my alt characters also get affected whenever I log them in. from 100/50 it becomes 30/0