Char stuck in Loading screen || need to force exit the game

Hi, i noticed that my char got stucked in the loadingscreen at Haiger’s Manor, the bar only progresses like 25% extremly slow.

had to force quit the game loaded back in and now my char is just stuck there stopping me from progressing in south vern.

Im playing on EUC Zinnervale, my char is a Glaivier and its called Thantophobia.

quick answer on this would be great how we contiune.

Hello @Ohmzerstoerer,

Thanks for bringing this issue to our attention.

We understand the issue that all of you are experiencing and we are aware of it, if you are stuck and can’t seem to recover from the loading screen please reach out the Support team via web ticket in this link Contact Us | Amazon Games and we will work to unstuck your character manually, please be patient while we work on solving this issue.

Further updates will be given in this post only: [Notice] Haiger's Manor and Rielvarr Ruins endless loading screens

If you need further assistance in any other issue please don’t hesitate in reaching us again!