Character delete Restore

Game Support English Support
1

Hey could you restore a deleted character for me please its a Scrapper in Tier 2 the character name is K么n茅ko

2

Hi @Lilith1 :lion:

I hope you鈥檙e having a great day and I鈥檓 sorry that you experience this issue with your character.

Give me just a moment to check your account and I鈥檒l be back in a moment. :sparkles:

3

@Lilith1 Do you remember the name of the server where is located ? Also if you have another character in the same region you can provide me the name as well.

Thanks in advance for the information! :sparkles:

4

The server is NA East Sasha, some characters I have in my roster are Asheldri, Astyrion, Vysanne

5

Thank you for that information! :slight_smile: Checking your account I found the following character:

  • K么n毛ko lvl 50

Just to confirm, is that the right character?

6

Yeah thats the right one

1 Like
7

Perfect! now In order to restore your character I need you to disconnect just for a moment. :sparkles:

Let me know when you are ready! :mage:

8

I have logged out now.

1 Like
9

Your character is now restored! :lion:

Let鈥檚 restart the game and let me know if it works! :star2:

10

It worked thank you

1 Like
11

You鈥檙e more than welcome! :mage:

If you need anything else please let me know!

Safe travels in Arkesia! :world_map: :crossed_swords: