Character Expansion problem

I just bought one Character Expansion Tickets, and got immediatly logged off for no reason (never got DCed in this game so it was weird)
After i logged in, i saw Exp. Ticket in Product Inventory, claimed it right away, and after few days i realized it eated 2 of my maximum of 18 tickets instead of one?
Any known problem with this?
Iam an altoholic, and through my adventure, iam sure i will buy all 18 of them, but it seems like its impossible right now.
You dont even want to let me throw my money at you.