Character missing in Valtan


I has been months since I log into Lost Ark. I have a main character name Zarlye that is missing in Valtan server. Was there any deletion of character during the last 6 months? I did not delete any character previously.

Thank you.

Hello @xavlander

Welcome to the Lost Ark Forums community. We are glad to have you here.

Could you please provide the name of another character from your Lost Ark account on the same server so that I can try to check the status of your main character.

Looking forward to your response. :slightly_smiling_face:

Varyne is the other character name in the same server. There is a deathblade main there is missing.

Thanks a lot for the information @xavlander

I can confirm that there is no history of a character named “Zarlye” in your Lost Ark account. Even if the character was deleted, It should still be visible on our end.

In that case, I request you to submit a Web Ticket to our Support Staff using the below mentioned link along with the link to this thread to escalate the issue further.

See you in Arkesia. :magic_wand: