I bought 3 character slots and it shows 6/12 at shop. Hope it gets fixed soon.
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So, im paying money for the game and can’t play. I reported this bug few hours after last patch on forum and chat…
I know it’s not your fault, but Im done with this game…
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Btw I found a half fix. If you go the in game store and buy a character extension ticket there, it will fix the overall count back to normal. However this fix only works if the store shows you have at least 1 ticket left to buy. Otherwise it will incorrectly lock you out. It seems that buying from the character select screen consumes 2 tickets incorrectly, while buying from the store is fine.
already bought all from character select screen 
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Thanks for the clear statement on this. Knowing both that a fix is coming and a rough timeline for when is all I can reasonably ask. It’s appreciated.
Thanks for the update. It’s reassuring to know that you guys are aware of the problem.
Two weeks to change a 2 to a 1 in the cash shop 
I had no idea that your team was so severely understaffed.
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The current knowledge transfer cap need to move up as well, if people haven’t realized how they are making more 302 characters in the future
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why it’s not fix ?!!
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Hey everyone, this bug does suck. Im not sure if this will work for you but i found a way around this. if you go into a different server, you can purchase 1 ticket from the character selection screen and DO NOT USE IT JUST HOLD IT. then you can return to your home server and use the ticket you bought. Hope this also works for you guys!
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That’s all I ask, to know that you know and that it’s happening.
I would hardly ever complain if it takes a little longer, but knowing you are working on it makes me feel better.
Thanks for keeping us informed as always roxx
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Zimchii you are a HERO !
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Zimchi solution works
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Zimchi soultion actually works
Bro it’s working :)!!! You made my day.
Do it one by one, buy from other server and come back to main. Dont buy it from SHOP, it will be bound to Server.
Your solution works! Thank you very much <3
Legend - have a virtual beer on me Zimchil!!
You’re amazing! Thank you for this solution! You’re Awesome!!
THANK YOU! Can actually level a new char and use the Super Express event now!!!
you mean from the character selection?