Hoping I can get some help getting a character restored as I accidentally deleted the wrong one. If its possible hoping to get the following character restored:
Character Server: Enviska - NA West
Character Name: Karjoms
Character Class: Glaivier
Character Gearscore: 1370
I can help you with that, just log off the game while I check some stuff on your account so I can bring your character back. I’ll tag you here so stay tuned.
EDIT: @ryth Can you check if your character is back?
I will need the name of one of your active characters so then I can find your account with your deleted characters as well. Also, disconnect from the game and ensure you have an empty character slot so I can get it back immediately if I’m allowed to.
There was a misunderstanding at the moment of providing the information, my apologies.
Each character recovery exception request has a 365 day cool down. As you had exceeded the limit already, you can request a new recovery exception on 2023-05-17 (a year from your first recovery exception granted). As this is based on a courtesy service, this might be subject to changes.
Once again, my apologies for the misunderstanding, if you need help with anything else, let us know. Stay safe!