Character restoration in NA east ladon server

Game Support English Support
1

please, i would like to restore my Gunslinger that i deleted a while back which had a powerpass on it if its possible.

2

Your best options here would be to get in contact with our support using the link below. I’ve also moved your post over to the game support section of our forums for better visibility.

Hope that helps!

3

Hi @adjeikelvin790,

I am glad to take a look in your account to confirm If I am able to restore your character.
For that I need you to please provide me the name of the deleted character and the server/world where is located.

If you don’t remember the name you can provide me the name of one of the active chars you have in the same server.

I’ll be tuned to your reply,
Best regards.

4

i dop not remember the name of the character but i do have a character named “Lordazhi” on NA east server “Ladon”

By please restore the one that had a powerpass on it

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5

I see, thank you for the information!,

Let me check that, I’ll be back with you in 2 min.

Thank you for waiting @adjeikelvin790,

I found two Gusnlingers in your account:

Azhirah (Deleted on 10/8/2022)
Renpoku ( Deleted on 3/18/2022)

Can you confirm which is the one you want to have back?

Cheers.

6

Azhirah

7

i believe thats the one with the powerpass

8

I’ve successfully restored the character Azhirah, you can launch the game and continue your adventures!

If there is anything else we can assist you with just let us know,

Best regards.

9

thank you

1 Like