Character Restoration -- Kazeros Server

Game Support English Support
1

Hello Admins, I deleted my Bard a while ago and I was wondering if you guys can get her back for me?

2

Hello there @ScarfaceWolf , welcome back to the forums.

I will gladly assist you with this request, just remember to be logged out of the game and have a character slot available!

Could you please share with me the name, server and server region of your character to allow me to look for your character and verify if it’s possible to restore? :wink:

:dragon:

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3

Thanks, my bard nickname is scarfacewolf, kazeros server, south america

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4

Hi @ScarfaceWolf,

I have successfully restored your character, next time you log in please let me know if everything is alright!

Have fun in Arkesia!
:dragon:

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5

Thank you so much Jormungandrh :blush:

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6

Hello Admins, i want to know if it is still possible to recover a character that I deleted a long time ago?

7

Hi @ScarfaceWolf, it’s great to see you around : )

I’ll be glad to take a look and see if I’m able to restore the character. Can you please provide me the name of the char you want to have back and the region/server?

: D

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8

Name Main : Scarfacewölf
Character to be retrieved : Berzérk
Region: South America / Kazeros

9

Thank you for the information!

Let me take a look into this, please make sure you have space and confirm when you close the game.

Cheers.

10

I already released the slot for the character and I already closed the game too.

11

Wonderful,

I’ve successfully restored the character Berzérk, you can launch the game now. If there is anything else I can help with let me know.

Best regards.

12

Thank you very much for your help Firus, I have a small doubt about character restoration, there is a limit of characters that can be restored, I know this because I have friends who have such a limit, could you tell me what the limit is?

13

Yes, and actually with this restoration you reached your character restoration limit, we have a system with a 365 cooldown after the player reached the restoration limit.

You will be able to ask for a restoration again on February 08 2024.

Hope this information clarify your doubt,
: )

14

Thank you very much, you clarified my question very well and just to correct it, I can only ask for the restoration on February 8, 2024, one year later, correct?

15

You are right,

My apologies for the confusion jeje I already fixed the typo.

Have a great rest of your day.

16

No problem and thanks again, have a great rest of the day too. :wink:

1 Like