Character Restoration Request

Game Support English Support
1

Good evening team, would it be possible to get help with a character restoration? I am currently logged out of the game on all toons.

IGN: Tolvath
Server: Una - NA East
Class: Sharpshooter

Thanks!

2

Hello @rezial;

I already restored your character. I hope you enjoy the game!

Thanks for your report! :smile:

3

Same problem :cactus:

-NA EAST
-Regulus
-Prometeos
-Warlord

4

Ymir,

I’m so sorry, I was a bit of an idiot. I gave you the name of one character and the class of another. I was trying to restore my deleted sharpshooter, Tolvath looks like it was a deadeye… I think the correct character name is Dreziel.

If you can’t do another restore, I 100% understand.

Thanks either way for the quick response on action on my initial post!

5

Don’t worry about that I just restored your character.

Thank you for contacting us! :slight_smile:

6

I’m having the same problem :frowning:
IGN: Cinath
Server: Regulus
NA East

8

Looks good. Thanks so much Ymir, appreciate the help!

9

hi my sorceress cant log into the game i got dced on lagoon island and cant log back in her name is ezmare on regulus NA east server

10

Hello @ramonlroman93;

I’m really sorry for the delay, in this case if you still have the same issue you can try to run a verification of steam files.

If you continue with the same problem please contact AGS costumer service so that we can escalate the issue to the devs.

Thanks for the report! :slight_smile: