Character Selection Black Screen

Having the black screen issue after selecting a server… I didn’t have this issue before the maintenance. I’ve tried restarting my computer and checking the files through steam.

I’m on the Akkan server, character name Shizukaze.

Hi @Serene :lion: Welcome to the Forum!

I hope you’re having a great day and i’m sorry for the late response.

Just to confirm do you still have issues with your game ?

I have had the same issue last 2 days, unable to play. Screen goes back after selecting server. Restarted computer and verified files didn’t fix.

Happens when I try to log into either of my servers. Regulus on East and Enviska on West.

Hi @Trucidar :lion: Welcome to the Forum!

I hope you’re having a great day and I’m sorry that you experience this issue.

Some players managed to solved this issue reinstalling the video card driver to the newest version, and lowering all settings. Also repairing EAC seems to have fixed the freezing/crashing for another players so maybe we can try those steps in order to check if you can fix it that way.

Please let me know if you would like to try it and if it works for you. :sparkles:

Thank you. Doing all 3 did fix the problem, you rock!

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@Trucidar I’m glad to know that it works for you! :slight_smile:

If you need anything else please let me know!

Safe travels in Arkesia! :world_map: :crossed_swords:

I am good now, had my husband look at it. There was an update for my graphics drivers that fixed it.

Thank you!

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I’m glad to know that is working now! :lion:

If you need anything else please let me know! :crossed_swords: :earth_africa: