Character simply unable to enter Open Sea anymore?

So I’ve done Anguished Isle on my alt, went to talk to the woman and hand her 100 pieces of whatever it is we’re collecting and then song of escaped to open sea, however, the loading screen is just stuck at 25%, if I alt tab and try to go back to the game it won’t even open. Restarting steam didn’t help, I can log into any other character, but not that one, it’s infinite loading screen every single time. Support tried teleporting me to Prideholme, but every time I try to enter the sea it happens again. Just infinite loading screen and the game window can’t even be opened again if I alt tab. Do you guys have these problems too or is it just me?