Character Slot Extension lost?

I bought a character slot extension ticket. It did not show up in product inventory, or anywhere else. Just disappeared, royal crystals were deducted, character slot extension now says 11/12 to purchase. Still only have 6/6 character slots.

Hello @pakoulor29,

Welcome to the Lost Ark forum, I’m really glad to see you are here at the forums and hope you can enjoy your time here and at the game as well!

Regarding your slot space I can recommend you to reach us via chat using the following link: Contact Us | Amazon Games

Please make sure to have the DxDiag ready once you reach support, you can pull it following this steps:

DxDiag report:

  • Go to Windows Start search bar and type dxdiag.
  • Click on dxdiag.exe.
  • When green progress bar goes away, select Save All Information and save the file to their desktop.

If you need more assistance please don’t hesitate in reaching us again!