Character stuck, cannot log in

Disconnected on load screen into a dungeon. Now I cannot log into my main character. All other characters work.

Keffle - Valtan

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Hello @Keth, welcome to the forums.

I’m sorry to read that your character got stuck on a loading screen, were you able to regain access to your them?

have the same issue, but I went to Feiton for the chaos gate… it loads for 5% and then it closes the game for some reason.

EU.

Hello @Schism, it’s been a while!

Could you please provide me with the name and server of your character that is stuck? Also, can you confirm if you have access to your other characters?

Nevermind, I can see that you mentioned being able to log with your alts in another post, if you provide me with the above information I can try moving your character to see if that fixes the issue.

Hope to hear from you soon!

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Hello @Chameliaca, Good to see you again, I can confirm more than one problem, for one its Feiton Port is the issue.

I could re-connect to the main just once by doing this steps:
1.Log in and get on alt not on main.
2.Stood on alt for some time then switch character to main(it worked once started in the port, second time it didn’t not even with this method)

But now the issue still persists since I did Ghost ship near Feiton port and when I got back and tried to Dock I get kicked now every time.

The problem with Feiton Port is that once I docked it shows me I’m trying to log into a [SCENARIO] of Wailing Swamp at the bottom of my screen(and I’m clearly just docking into port, sometimes it says Nameless Valley, but It still boots me out at around 5% loading, I have no clue anymore how I could get in, in the first place, guess I was just lucky). So it seems to be loading me into the wrong map for some reason.
!I do have a scenario quest in my journal that I haven’t completed!

To port my character away, cause I will not touch that port every again:
Zone: EU
Server: Kadan
Character: Smokez

Thank you very much for the help again and keep on keeping :)!

PS. let me know when you ported my char. :smile:

Hi @Chameliaca

I did briefly get back into it yes. Seems to be some intermittent issues, have loaded into a scenario this time and had the same result. Disconnected and cannot access that character. All other characters are fine.

Appreciate the help!

Hello again @Schism, sorry for the late answer.

Were you able to regain access to your character? Please let me know if not, I’ll try moving them.

Hello @Chameliaca , I solved the issue while asking in support for a relocation of my main :slight_smile:
No worries about the delay you guys have your hands full so it is understandable.

Thank you and have a great weekend.