Character stuck in dungeon - unable to enter daily/weekly content

I was in Clown when servers shut down for Feb 8 maintenance. Upon reset, I tried to enter chaos dungeons, guardian raids, legion raids but I receive a message that my character is in another dungeon.

Hello there @xlumosityx, welcome to the Lost Ark forums,

I’m very sorry to hear about this situation with your game, I would like to ask you a question so I can better assist you, are you able to log in to your character at all? Also have you tried any troubleshooting steps?

I’ll be waiting on your response!

:dragon:

Yes, I’m able to log in to the character and am able to do open world items (talk to npcs, sailing, guild checks). I have not tried any troubleshooting steps. I do have other characters as well and they are navigating the game without issue (able to do daily/weekly content).

Hi @xlumosityx,

Thank you for getting back to me and for sharing the information, let’s try to do a file verification in Steam.

Instructions below:

Let me know if that changes anything for you!

:dragon:

Hi @Jormungandrh - The file verification completed successfully with no other errors/messages.

Just an update - after relaunching the game, I’m able to access the content I wasn’t able to previously. Thank you for the help!

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