Character stuck in dungeon - unable to enter daily/weekly content

I was in Clown when servers shut down for Feb 8 maintenance. Upon reset, I tried to enter chaos dungeons, guardian raids, legion raids but I receive a message that my character is in another dungeon.

Hello there @xlumosityx, welcome to the Lost Ark forums,

I’m very sorry to hear about this situation with your game, I would like to ask you a question so I can better assist you, are you able to log in to your character at all? Also have you tried any troubleshooting steps?

I’ll be waiting on your response!


Yes, I’m able to log in to the character and am able to do open world items (talk to npcs, sailing, guild checks). I have not tried any troubleshooting steps. I do have other characters as well and they are navigating the game without issue (able to do daily/weekly content).

Hi @xlumosityx,

Thank you for getting back to me and for sharing the information, let’s try to do a file verification in Steam.

Instructions below:

Let me know if that changes anything for you!


Hi @Jormungandrh - The file verification completed successfully with no other errors/messages.

Just an update - after relaunching the game, I’m able to access the content I wasn’t able to previously. Thank you for the help!

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