Character stuck in quest

Hello, I was doing festival of mayhem quest and i got disconnected,Now i can login other character but can’t login to that character.please help me escape it or teleport out of it

Character name: Abyrun
Server & region: West North America(mari)

Hi @toeehyou, a warm welcome to our forums.

As you know we’re experiencing issues with some players getting stuck in the game:

If you are stuck and can’t seem to recover from the loading screen please reach out to our Live Support team via web ticket:

Amazon Games

Contact Us | Amazon Games

Support for Amazon Games. Read support articles or get game & account help from Amazon Games support reps.