Character Stuck in White Wave Islad. (Error OPELPWP1F2NT)

Game Support English Support
1

Hi,
I can’t load character now. Always get the error [OPELPWP1F2NT] when him try to log in with this character. And it is in a White Wave Islad. Every other character works fine.

Can he be moved please?

Name: Henrylin
NAW | Mari

Thanks.

2

Hello and welcome to the forums!

Please reach out to our support team, they will be able to move your character for you.

If you could also verify the game files. That may help prevent this from happening again.

Thanks!

3

Welcome to the Lost Ark forum community, henry7714

As OminousOnion has stated, our support team can help get your character out of this situation!

If you still require situation and have not heard back from customer service, I’ve moved this thread to the support section so our support team can get your character unstuck.

4

This is Ashwani from Amazon Games support

I am really sorry for issue that you faced in Lost ark

Please follow the basic troubleshooting for the error

Restart the modem;

Restart the PC;

Adding the game in the firewall;

Disabling the Anti-Virus;

Re-installing the game;

Verifying the integrity;

Repairing the Easy-AntiCheat;

Flushing my DNS;

Please use this link for more help

is bot Reply ?

5

Hello @MaoTan and welcome to the forums @henry7714,

Thank you @Centeotl for moving this over and @OminousOnion for your support. I am sorry to hear you seem to be having issues with loading in to this specific character. I have relocated it to see if this will alleviate the issue but if the error persists, please note, this has been addressed with the possible work around for it and has been posted here:

We’ve posted some troubleshooting steps on our official site as well:

Please give these troubleshooting steps a try and do not hesitate adding your details in the main thread quoted above if the steps do not clear it for you.

See you in Arkesia! :wolf: