Character stuck loading screen

I can see progress going but it sits for 5+ minutes and closes. Soarlozer is name, was trying to zone into battleplains in east luterra.

Hi @Soarlozer

Welcome to the Lost Ark Forum!

It will be my pleasure to help you with this issue.

Can you please share with me the following information.

Character server:

Character level:

Character class:

This issue happen to you with other character or just this one?

I’ll be waiting for your reply! :wolf:

Character server: Galatur

Character level: 52

Character class: Bard

This issue happen to you with other character or just this one? Just this one, can play on my alt

Thank you for the reply! @Soarlozer.

I like to tell you that I just moved your character to another location.

After you log in please check the integrity of the game files.

Here is the link to do it:

Steam Support :: Verify Integrity of Game Files .

Please let me know if you can log in to your character with out any problem. :wolf:

1 Like

Actually it happened again, both times it is getting stuck trying to enter Battlebound Plains in Luterra trying to do some rapport quest for Thirain. Possible for another move?

Hello @Soarlozer ,

I hope you’re having a great day and I’m sorry that you experience this issue with your character.

Give me just a moment to check your account and I’ll be back in a moment.

EDIT : I moved your character back to another location but please before you open the game let’s check the Steam files and let me know if it works.