Same here, was just bi-frosting to vern an stuck in loading screen(reloaded, checked game files etc), plus no matchmaking an chaos dungeons etc bugged/can’t get into.
Server - Shadespire (EU WEST)
Char - Daphnei
logging into alt freezes at the same stage
Same here
Server: Rethramis
Character name: Nukhy
Hi again,everyone! 
I am so sorry, however,since the servers are down for maintenance I am unable to perform a relocation currently.
Once the servers are up, I request you all to kindly perform a steam integrity check, check for game update and restart of PC.
I appreciate your patience! 
Hello everyone,
I hope you all are doing good!
I am hoping that the issue was sorted for you all. If it’s still not sorted, Kindly update your previous comments stating the same, so that I can pick up on relocation of characters.
@Tumerion I am sorry about this. Kindly reach out to live support to check for the alternatives.
Thank you 
Wish you a good day!
Hi im olso stuck on a chaos dungeon, happened on feitan, all other charactes work just fine but when i load the character that is on chaos dungeon on feitan the game justs closes.
im on:
NA East
Regulus
name of the character: Drysword
Hello, my character is stuck inside chaos dungeon second floor.
I also had rest bonus active 40/100 when I entered the dungeon.
Name: Dilecta
Server: Kadan
Region: Central Europe
Hi @pmarques93, welcome to our community!
I’m sorry to hear about your issue. Let me go ahead and take a look into this.
I’ll move your character to a safe zone, please close the game for a few minutes and run an Steam file check to discard corrupted files.
I’ll be back.
Take a look @ my Tranquil Karkoza Dungeon Entry. it was consumed after the issues that occured this morning:
Server: Mari
Class: Glavier
IGN: Glaviossa
thanks…
Hello @Amosroy ! Greetings and hoping you are well today.
Thank you for reaching out with your concerns.
I am working on it, meanwhile you can turn your character ‘’offline’‘ . I will edit this post when it is done.
Sure thanks :). I’ll log out tonight. Sorry for late response. You Can Proceed later
EDIT 7:46PM PDT: u can proceed. im done for the day. thanks
same here
SA server yorn
Names is dlcria and menorcria or Menorcria i do not remember
Ty
@dajane1a.! I hope you are well today.
It is done.
Your character should be unstuck.
Please check and run steam files,
Steam Support :: Verify Integrity of Game Files
before you open the game again.
Safe travels in Arkesia. 
@Amosroy ! Wishing you a great day.
I moved your character so please before open the game check the files on Steam to fix the problem with that location and let me know if now is working.
Steam Support :: Verify Integrity of Game Files
Have a safe Trip in Arkesia 
u dont understand. i lost my tranquil karkosa abysal dungeon entry during the issue that occured stated on my previous comments. if u cant give me my entry back then forget it. i didnt say anything about getting stuck @ the game in tranquil so.
@Helianthus My character just got stuck in south vern chaos dungeon loading screen after entering red portal.
Please relocate my character asap!
Kellz on EUC Server Asta.
Running integrity check right now.
Hi @Kellz Welcome to the Forum! 
I hope you’re having a great day and I’m sorry that your character is stuck.
Give me just a moment to check your account and i’ll be back in a moment. 
please help me! i’m stucked with my alt when i entered in a dungeon.
I’m from S.A
Server: Yorn
Character name: Macbert
Hello Everyone,
We understand the issue that all of you are experiencing and we are aware of it, if you are stuck and can’t seem to recover from the loading screen please reach out the Support team via web ticket Contact Us | Amazon Games and we will work to unstuck your character manually, please be patient while we work on solving this issue.
Further updates will be given in this post only: [Notice] Haiger's Manor and Rielvarr Ruins endless loading screens
If you need further assistance in any other issue please don’t hesitate in reaching us again!
Cheers!
