Character stuck on chaos dungeon loading screen

same here
SA server yorn
Names is dlcria and menorcria or Menorcria i do not remember
Ty

@dajane1a.! I hope you are well today.

It is done.
Your character should be unstuck.
Please check and run steam files,
Steam Support :: Verify Integrity of Game Files
before you open the game again.

Safe travels in Arkesia. :crossed_swords: :man_mage:

@Amosroy ! Wishing you a great day.

I moved your character so please before open the game check the files on Steam to fix the problem with that location and let me know if now is working.
Steam Support :: Verify Integrity of Game Files

Have a safe Trip in Arkesia :sailboat: :volcano: :mountain: :crossed_swords:

u dont understand. i lost my tranquil karkosa abysal dungeon entry during the issue that occured stated on my previous comments. if u cant give me my entry back then forget it. i didnt say anything about getting stuck @ the game in tranquil so.

@Helianthus My character just got stuck in south vern chaos dungeon loading screen after entering red portal.

Please relocate my character asap!

Kellz on EUC Server Asta.

Running integrity check right now.

Hi @Kellz Welcome to the Forum! :lion:

I hope you’re having a great day and I’m sorry that your character is stuck.

Give me just a moment to check your account and i’ll be back in a moment. :sparkles:

@Kellz I see that your character is online, do you still have issues with the game ?

please help me! i’m stucked with my alt when i entered in a dungeon.

I’m from S.A
Server: Yorn
Character name: Macbert

Hello Everyone,

We understand the issue that all of you are experiencing and we are aware of it, if you are stuck and can’t seem to recover from the loading screen please reach out the Support team via web ticket Contact Us | Amazon Games and we will work to unstuck your character manually, please be patient while we work on solving this issue.

Further updates will be given in this post only: [Notice] Haiger's Manor and Rielvarr Ruins endless loading screens

If you need further assistance in any other issue please don’t hesitate in reaching us again!

Cheers!