Client Crash When Trying to Log In

My client keeps crashing every single time I keep trying to log into the game. My character was finishing the quest for Luterra Castle and then the client just crashes from that point, doesn’t even go to the loading screen.

Hi @Nexell

Welcome to the Lost Ark forum, I’m really glad to see you are here at the forums and hope you can enjoy your time here and at the game as well!

I do apologize for this crashing issue you are experiencing, I know how frustrating this can be.

Proceed to Restart your PC and verify the integrity of game files on Steam after that; for instructions on this click here.

If you’re still having problems, we need you to contact AGS customer support for further assistance.

Have the dxdiag ready in case they ask for it, instructions for generating a DXdiag:

Thank you for your understanding and patience. Wish you the best and a nice week.