Closed Dungeon in SouthVern Taking Valtan away from me

How is Possible that I use all my mats, luck and effort to reach 1415 to be able to Play Valtan With my friends. But some Glitch closed the dungeon in South Vern and I cant finish the story line. I am the only one that will lost Valtan this week because of this Glitch? Any updated to when will this be fix?

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It is weird that Amazon is not addressing this issue, at least remove it from the requirements to do Valtan

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Right!