There is a difference between normal DCs and being affected by the maintenance. If you were not affected by maintenance just give it time and your ticket comes. Some of us affected by maintenance are being misunderstood by support and not receiving any help.
Note: The automated system does not consider server maintenance to be a “server issue” or whatever the moderator copy-pasta says.
Server : Rethramis
Region : EUW
Characters : Nëysha and mates Bikko, Klayman, Archok
Details : Same situation as all others, we did gate 1 on Wednesday, were disconnected while doing G2 (not validate it) during the unscheduled maintenance. we haven’t got the entry back, and didn’t get any ticket
Server: Ladon
Region: US-E
Character Name: Jackputin
Additional Details: Loading into G3 never finished loading 1/4 connecting it said for 30 seconds then ported me out. Almost 10 hours of prog. Nearly completed. If i dont get ticket kiss me goodbye.
G2 vykas HM friday night during hurricane, boss was at 50 bars screen completely froze. after about 3-4 minutes it sent me to server select screen. i completely closed game and reopened loaded into punika. my group was waiting at g3 but my guy was still on g2 and locked out from starting it with another group. i had attributed it to a power flicker or internet issue from the hurricane but it sounds like it effected a lot of people.
Server- UNA
scouter- Androsstark
was around 0100am est friday
server: Mokoko
region: EU Central
character: Raegor
additional details: I got dc-ed last seconds of the Kakul-Saydon G2 clear and it locked me out from G3 and I cannot re-enter to G2.
Server: Kazeros
Region: South America
Character: Ustiur
Details: We trying when the servers go down (Wednesday,10/28), me and my party members lost the entrace…