Clown Entry Taken

Reminder to yall posting:

There is a difference between normal DCs and being affected by the maintenance. If you were not affected by maintenance just give it time and your ticket comes. Some of us affected by maintenance are being misunderstood by support and not receiving any help.

Note: The automated system does not consider server maintenance to be a “server issue” or whatever the moderator copy-pasta says.

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Hello!

Has there been any resolution proposed for people affected by the emergency maintenance?

Clearly the automated system is flawed if a server maintenance is not considered a “verified crash or outage issue on the game server side”.

Thank you.

Hello Roxx,

Server : Rethramis
Region : EUW
Characters : Nëysha and mates Bikko, Klayman, Archok
Details : Same situation as all others, we did gate 1 on Wednesday, were disconnected while doing G2 (not validate it) during the unscheduled maintenance. we haven’t got the entry back, and didn’t get any ticket

Server: Rohendel
Char: Solarititus
Thank you.

Azena
Characters: Kingicepop, Omegabald, Pho, TreeofLife

Server: Rethramis
Region: EUW
Character Name: Bikko
Additional details: Unscheduled maintenance kicked us during G2, we are locked out of the raid

Server: Una
Region: US-E
Character Name: Unagi (xBogdanx, Clerks, Cuz)
Additional details: G1 kick during emergency maintenance.

Server: Ladon
Region: US-E
Character Name: Jackputin
Additional Details: Loading into G3 never finished loading 1/4 connecting it said for 30 seconds then ported me out. Almost 10 hours of prog. Nearly completed. If i dont get ticket kiss me goodbye.

Server: Wei
Region: EUC
Character Name: BloodyAngel

Name: Clerks
Region: US East
Server: Una

Disconnected during emergency downtime and lost my entry to Kakul-Saydon raid.
Says completed in the Weekly Tasks, Legion Raid section.
Thank you.

Deathwish, Thirain, EUC. Did gate 1 kakul and left, can no longer enter gate 2, message comes up entry count when trying to enter.

been 72 hours for me. still no g2 vykas ticket on my scouter. rushed it to 1460 just to dc :frowning:

Hi pls help my whole party disconect and lost the entry
NA EAST- Server - Regulus
Character: Ulldrit

was on gate 3 my whole party disconect and lost the entry

G2 vykas HM friday night during hurricane, boss was at 50 bars screen completely froze. after about 3-4 minutes it sent me to server select screen. i completely closed game and reopened loaded into punika. my group was waiting at g3 but my guy was still on g2 and locked out from starting it with another group. i had attributed it to a power flicker or internet issue from the hurricane but it sounds like it effected a lot of people.
Server- UNA
scouter- Androsstark
was around 0100am est friday

NA EAST- Server - Regulus
Character: Símple

Hi Roxx

Appened to me and my party :c

EUW
Server : Rethramis
Character : Lotsu
Friends’ charaters : Sungry, Luxenbourg, Negigami

server: Mokoko
region: EU Central
character: Raegor
additional details: I got dc-ed last seconds of the Kakul-Saydon G2 clear and it locked me out from G3 and I cannot re-enter to G2.

Server: Kazeros
Region: South America
Character: Ustiur
Details: We trying when the servers go down (Wednesday,10/28), me and my party members lost the entrace…

image

Server: Kazeros SA
Character: Youngzera
Details: i was doing kaku’s raid when the server went down, lost the entrance even without complete any gate.

Server: Wei (Eu Central)
Character: Lumene
Details: i was doing kakul gate 3, then server maintenance happened and now I cant enter the raid