Clown g3 insane fps lock

Game Support English Support
1

Since the last update im locked to ~30 fps in g3 Clown , but only in g3 … marios are unplayable because it feels like 1 second delay on movement/jumps etc … wich is just not doable while in ‘any’ mario tbh , in g1/g2 im at 120+ fps no problem no struggle everything is fine … is there any point where i can try to resolve this , like is said only problem is in g3 clown

i tried different graphic settings
full screen
windowed
borderless
force 21:9
etc
like everything , any one got the same problem or found a solution to this weird problem ?

2

I’ve moved this over to the support section.

3

Welcome to the Lost Ark forum community as well.

4

thats all nice and all , but i would like to resolve this problem till next reset , because g3 clown can get really fast really annoying , when only 3 of 4 people are able to perform also only playing 2/3 of a raid is kinda meh … so any idea or anything about the problem that im having ? or how to resolve it ?

mfg kinetiq

5

Hi @Kinetiq.

Welcome to the Lost Ark Forum!

Hope you are doing well!

I’m sorry for the fps lock on Clown g3.

I would like to share some troubleshooting steps you can try to verify if works for you.

Here is the link:

Troubleshooting EAC Issues

Steam Verify integrity of the games files

Troubleshooting Frame Rate and Performance Issues

If the problem persist once you have tried all the steps, I recommend you to contact our support team by creating a web ticket to help you further with this problem.

Contact us

You can also try disable the chat to show up to verify if this work with the fps.

Also please make sure to shared the DxDiag once you have reached support, you can pull it following this steps:

DxDiag report:

Go to Windows Start search bar and type dxdiag.

Click on dxdiag.exe.

When green progress bar goes away, select Save All Information and save the file to their desktop.

Hope this information help you! :wolf: