Black Desert Online always seems to give compensation every time there’s a maintenance outside of maintenance day. Most other mmorpgs, do it more often than not too, this is the only one that just doesn’t care at all how many times they give us random maintenance for their incompetence to run a game. Very sad. I played BDO for about 6 months and ended up with around 50 compensation boxes, this game has been out for half that time and has more random maintenances, and we’ve gotten… 2? 3? Haha
There is literally no excuse to not compensate players for unscheduled downtime of this length…
Any self respecting game company would understand that handing out FREE stuff that costs you nothing, will quell the disdain of the committed players, and help retain a positive image. This is P.R. 101.
Anybody trying to argue that the game being F2P gives them the right to jerk us around like this truly needs to rethink their perspective.
Have you not received any compensation for downtime in the past on Lost Ark? Or are we just upset that they dont tell us were getting it. The constant need to be reassured through text is really scary these days.
Compensation for maintenance were inconsistent, what more an emergency maintenance. There are times where they compensated and times where there’s none.
What’s the point of trying to create an excuse for sloppy management? It just gives them more reason to continue with such inconsistencies if there are apologist like you around.
I believe 7 hours emergency maintenance with nothing more than a small scrolling text beneath the chatbox to serve as notice warrants a proper compensation. Especially so for players who bought Crystalline Aura. That is the minimum and I haven’t even included those who lost their lockout due to such sloppy communication practice.
EDIT: Server just came up and as expected, no compensation.
EDIT 2: Well well, good job AGS for compensating fairly for this emergency maintenance.
Its not that deep. Lets take a break my man. I know you guys all like to throw tantrums immediately once something bad happens to your in-game experience but I promise you regardless what game you’re playing itll get fixed whether they tell you an exact time day or year. Like yall need to just grow up. Its a video game.