Controller issues- lost ark

So after me seeing several several posts in regards of controller optimization issues lost ark is failing to say this is an issue and we are looking into it. Needs to be a total overhaul on controllers to intergrate for lost ark. At this time there is to many issues with this for it being an efficient way to play the game. I would say at least 35 percent of gamers play on a controller if not a little more. We do not want look at youtube videos or check your drivers that is not the issue. Please look into this or you will lose a big portion of your player base.