Crash on loading screen

Crash on loading screen. Bi frost to peyto. Crash to desktop. Restarted game client and pc. Same thing. What to do next?

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Hello @rzrn11252000,

Hope you all are doing well.

I would like to apologize for the inconvenience caused, for which I’d suggest you to kindly go through the troubleshooting steps mentioned on :arrow_double_down:

In case this does not work then I’d suggest you to kindly check the link down below and submit a web-ticket for our technical team to check:

Hope this helps. :magic_wand:

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Hi @rzrn11252000, I have seen people reporting similar things and sometimes it is to do with the location you are trying to go to. There may be something wrong with your install and that location.

You can get steam to fix any file issues you may have with your install. To get steam to fix the files follow the steps listed in the “troubleshooting” link provided by @HAWK_EYES and under the “Verify integrity of game files” section use the “Steam Support”, then you will have a steam webpage that tells you how to get steam to verify your files.

Good Luck :+1: