- Character name: Bigdeeps
- Problem that occurred: Crash
- Time and date: multiple times between 12:30pm-1:30pm PST on March 19, 2022
- World/Server: US West - Enviska
- Location where the problem occurred: Adventurer’s Guild, Rania Village, North Vern
- Any action that may be taken to reproduce the problem: I started to experience the crash upon progressing through Ealyn’s Rapport quest chain “Time To Heal”, she is at Friendly Rank 2. I had just spoken to Gideon, then moved into the adjacent room to use my “F5” key to progress the quest in a mini snenario/dungeon. I then experienced a hard crash and computer freeze. The only way to get back to a normal operating environment was to sign out of Windows (via control+alt+delete) and then sign back in. I then booted up Lost Ark, logged into Bigdeeps, and then immediately experienced the same crash during the load screen. I tried this 3 more times and received the crash each time
Thanks for your time!