Hello evreyone, i have been having these problems since i came back in october.
Whenever i play lost ark with direct X11, it works smooth, everything perfect, high FPS and then after some time/hours my pc crashes. The only way i found to counter the crash is to play with direct X9 but the problem is that i have a lot of fps issues and it is not smooth, i have been trying to find solutions for weeks without opening a topic here but it begins to really be not fun to play with fps that are this bad. my specs are :
GPU : AMD RADEON RX 6700 XT
CPU : AMD RYZEN 7 5800x 8 core
RAM : 32gb
PSU : Corsair 750 gold edition
Motherboard : B550 Phantom gaming 4
Thanks for the help
EDIT : I have tried to play in fullscreen mode and now the crash appears to be a black screen still not solved the problem
Welcome to the forum.
Hope you all are doing well.
I would like to apologize for the inconvenience caused, for which I’d suggest you to kindly go through the troubleshooting steps mentioned on
In case this does not work then I’d suggest you to kindly check the link down below and submit a web-ticket for our technical team to check:
Hope this helps.
Hello, i have tried everything, the problem still occurs …
Thank you for your reply.
Since you have already tried all the possible troubleshooting steps and you still have the connectivity problem, I request you to submit a web-ticket so that we can further investigate.
To pull Dxdiag logs please:
- Press Windows Key + R and type: dxdiag and hit ‘Enter’ key
- Click “Save All Information”
- Select the file location and save it.
Hope this information helps you!