I recently returned to Lost ark after a little hiatus and it’s saddens me to have returned to constant CTD (Crash to Desktop) while trying to do my Chaos dungeons. After logging in for the first time in a while I went to the Training room where I crashed while practicing several times, after which I Verified the game files through Steam and tried to do a chaos dungeon where I crashed again in the first room, after that I logged in again and tried once more and crashed in the second room of chaos.
On thing these crashed all had in common is the game would stutter for 1/2 second then continue smoothly for approximately 2 second then just close out to desktop immediately.
Thanks in advance for your assistance and for providing us with this great game, hope you’re able to resolve this issue asap.
If the problem persist once you have tried all the steps, I recommend you to contact our support team by creating a web ticket to help you further with this problem.
also happens to me since yesterday (yearly saturday euc hours since now) game is closing every couple mins sometime couple times in a row with errors like “Cannot connect to the server. Exiting the game. [EAC Offline]”, “cannoct connect to the server at the moment. Please check your network and firewall settings. and try again 0PELFWP1P2PT” or “Cannot connect to the server. Exiting the game (G0x9-SPELFWP1P2PFT)” / (W0x2-0PELPWP1P2FT) sometimes after dcs i cannont join back becouse it says that region is closed.
i already messaged amazon support and waiting for reply but im giving info there if there is more ppl having this problems
I understand the frustration you are having with this problem and in this case if the steps I had shared in the post above doesn’t works for you please reach out our support team by creating a ticket in with all the information need it to help you further with this problem and investigate the issue with the Devs team.
@Vespere About the error code you are getting please try this steps on this link to verify if they works for you.
Here is the link:
I also gonna be monitoring this post in order to know how it went with the steps and the contact with the support team.
it doesnt i already messaged support that only changing connection from my local isp to mobile phone works (and connection with my local isp is totaly fine i didnt got any lags pinging anything while getting dcs in la also everything else works fine only lost ark having troubles since last patch)
will let u know if this patch doesnt change anything
Please let’s wait for the reply of the ticket you had made.
About the loot and the entry for Vykas g3, I would like to share some information about it. unfortunately, we don’t have a way to re-grant daily or weekly entries to content manually.
We have a system that takes care of this type of situations when it’s for a disconnection issues in order to provide the ticket back. We can’t guarantee that you will be receiving a ticket
Please have a look at the below mentioned post for more details about the process.
The system will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.
Receiving your replacement weekly entry may not be immediate — delivery could take up to 24-48 hours, and the appropriate ticket will be delivered to your in-game mailbox when it arrive.
it happens a lot to me. AGS doesn’t care neither support with their generic stuff that doesn’t work. It’s the same since they downgraded servers 4-5 months ago.
