Crysalline Aura on one alt but not on another

So whats the deal with the Crystalline Aura? Got a 30 day Aura with founders pack and it appears on one alt but not another. Items appearing in prodcut inventory but not on the other alt. When i first log on, when you choose your servers it reports that Crystalline Benefit Applied…lies! And the Market is not accessible on both alts.

Server - Mokoko Character - Flamebeau
Server - Sceptrum Character - Stiltonpie