Crystal Aura Not working

I’ve just purchased a 30 day extension to my Crystalline Aura benefits. The item popped up in my inventory which I clicked. I got a message to say it had been extended, however, I don’t have any benefits and I get a message saying Crystalline Aura effect is not in place. Anyone help? I’ve restarted several time and also restarted Steam completely and it’s still missing.